

Portfolio Company Communication Diagnostic
Do you know what miscommunication is costing your companies?
A scored diagnostic report delivered to your portfolio company CEO — with a financial impact estimate, a department breakdown, and a four-step action plan.
Do you know what miscommunication is costing your portfolio companies?

The Synergy Scan is a communication diagnostic that puts a dollar figure on miscommunication — calculated as a percentage of total payroll. We ran it for a company mid-PE transaction and surfaced $1.3M in estimated annual productivity loss before the acquiring company's team arrived. The CEO found out first.
WHAT WE SEE CONSISTENTLY
Communication gaps are not a soft problem. They are a payroll problem.
Mac's work starts from one belief he has held for 25 years: we don't grow companies, we grow people. In the context of a PE acquisition or M&A transaction, that belief has a direct financial implication. The communication gaps between the people running a portfolio company translate into productivity loss, execution delays, retention risk, and operational friction — all of which eventually surface in a board meeting or a future transaction process.
The Synergy Scan quantifies that. It does not describe the problem in general terms. It scores a company's communication efficiency, estimates the annual cost in payroll terms, and shows the gap between how leadership and the rest of the team experience how information moves through the organization. That is a data point most operating partners and M&A advisors do not currently have — and one that is straightforward to generate.
"We don't grow companies, we grow people. The Synergy Scan is what that belief looks like in financial language — a tool that makes the human gaps visible before they show up in a spreadsheet someone else prepared."
22%
Estimated Payroll Productivity Loss
What a company at 39% communication inefficiency loses annually. Multiply a portfolio company's payroll by their inefficiency rate to see their number.
$661K
Annual Savings at 50% Improvement
What a 50% improvement in communication efficiency produced in projected annual savings for one company. The Scan models this at 20%, 30%, 40%, and 50% improvement levels.
20pt
Leadership vs. Team Perception Gap
The typical gap between how leaders rate communication and how their teams experience it. Invisible until measured. Visible to every outside evaluator who looks.
20min
To Run the Full Diagnostic
The Scan takes approximately 20 minutes to complete across the leadership team. No coaching commitment required to receive and use the results.
When It Matters Most
Two windows where this pays for itself immediatly.
The Synergy Scan is most valuable at specific moments in the transaction timeline. The earlier the intervention, the lower the cost of what it finds.
Pre-Deal · LOI to Close
Before the Audit Team Arrives
Run the Scan before due diligence begins. The company gets a financial picture of their communication gaps before any external party quantifies them — and a documented roadmap to address what an audit will find.
Days 1–90 Post-Close
Before the First Board Meeting
Establishes a documented communication baseline the new board can see from day one. Surfaces the leadership vs. team perception gap that almost always exists post-close. Identifies which departments need the most attention fastest.
Ongoing
Tracking Progress Over Time
Run the Scan at 6-month or annual intervals. Creates a trackable communication health metric that demonstrates improvement to the board before, during, and after any coaching engagement.
One recent engagement ran the Scan in the pre-deal window — before the acquiring company's financial review began. The Scan surfaced $1.3M in estimated annual productivity loss. The CEO had that information before anyone outside the company did.

CHAMPIONING A COMMUNICATION CULTURE THAT DELIVERS WINS
Empowering, captivating, and highly actionable tools and strategies applicable to the highest levels of leadership, down to mid-level management, on fostering a company culture that creates win-wins for all.

CREATE A LASTING IMPACT
Start championing a culture that will last and be the foundation for your business to thrive for years to come.

MEET JAMES
James "Mac" McPartland started from humble beginnings, unaware of the powerful voice he possessed. His ascent in the corporate fitness world is noteworthy, but it was his personal journey that inspired the creation of Access Performance, an international coaching and training business.
By listening to countless executives share their struggles between failure and success, he realized many felt trapped in a cycle of familiar patterns. This revelation led him to help leaders unlock their inherent potential, coining the mantra: "It's not business, it's personal."™
As Mac rebrands his evolving workshop, speaking, and training business to Personifi: Because the business of life is personal, the goal is to cultivate an environment where open communication fosters connection and personal narrative rewriting.
He believes that transformation follows discovery, emphasizing that the words we use in conversation are powerful tools for change. How we communicate with ourselves and others is crucial in building the momentum needed to create meaningful impact and obtain desired business outcomes.
James McPartland is proud to work with some of the world's leading businesses and organizations.



